{"id":226516,"date":"2025-11-27T15:33:55","date_gmt":"2025-11-27T19:33:55","guid":{"rendered":"https:\/\/www.manaus.am.gov.br\/semsa\/?page_id=226516"},"modified":"2025-11-27T15:44:25","modified_gmt":"2025-11-27T19:44:25","slug":"canais-de-atendimento","status":"publish","type":"page","link":"https:\/\/www.manaus.am.gov.br\/semsa\/ouvidoria-municipal-do-sus\/canais-de-atendimento\/","title":{"rendered":"Canais de Atendimento"},"content":{"rendered":"\n<p><strong>O atendimento presencial<\/strong> &#8211; ocorre no hor\u00e1rio de 08h \u00e0s 13h, na Sala da Ouvidoria, localizada pr\u00f3xima \u00e0 entrada principal da sede da Semsa, situada \u00e0 Avenida M\u00e1rio Ypiranga, n\u00ba 1695, bairro Adrian\u00f3polis.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>O atendimento telef\u00f4nico<\/strong> &#8211; 92 98842-6835 (whatssap Ouvidoria), 92 98842-8482 (whatssap SIC) e 08000921603.<\/p>\n\n\n\n<p>O endere\u00e7o eletr\u00f4nico da <strong>OUVMSUS (email)<\/strong> \u00e9: <a href=\"mailto:ouvidoria.sus@pmm.am.gov.br\">ouvidoria.sus@pmm.am.gov.br<\/a>.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>O endere\u00e7o eletr\u00f4nico do <strong>SIC<\/strong> \u00e9: <a href=\"mailto:sic.semsa@pmm.am.gov.br\">sic.semsa@pmm.am.gov.br<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>O recebimento de cartas<\/strong> ocorre na Sala de Ouvidoria durante todo o hor\u00e1rio de funcionamento.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>O atendimento da OUVMSUS, <strong>via web<\/strong>, d\u00e1-se por meio do seguinte link do OuvidorSUS: <a href=\"https:\/\/ouvidor.saude.gov.br\/public\/form-web\/registrar\">https:\/\/ouvidor.saude.gov.br\/public\/form-web\/registrar<\/a>.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Para tanto, o usu\u00e1rio preenche os dados pessoais, respeitada a prefer\u00eancia de anonimato, ao tempo em que registra sua manifesta\u00e7\u00e3o.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Outro canal de participa\u00e7\u00e3o do cidad\u00e3o \u00e9 a ferramenta \u201cFale Conosco\u201d, dispon\u00edvel na p\u00e1gina oficial da Semsa, no s\u00edtio da Ouvidoria: <a href=\"https:\/\/www.manaus.am.gov.br\/semsa\/ouvidoria-municipal-do-sus\/fale-conosco\/\">https:\/\/www.manaus.am.gov.br\/semsa\/ouvidoria-municipal-do-sus\/fale-conosco\/<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":207971,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/turismo.php","meta":{"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - 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