{"id":257245,"date":"2026-04-23T18:07:23","date_gmt":"2026-04-23T22:07:23","guid":{"rendered":"https:\/\/www.manaus.am.gov.br\/semcom\/analise-contribuicoes-revisao-mpsau\/"},"modified":"2026-04-24T14:28:42","modified_gmt":"2026-04-24T17:28:42","slug":"analise-contribuicoes-revisao-mpsau","status":"publish","type":"post","link":"https:\/\/www.manaus.am.gov.br\/semcom\/analise-contribuicoes-revisao-mpsau\/","title":{"rendered":"Conselho Municipal de Regula\u00e7\u00e3o inicia an\u00e1lise das contribui\u00e7\u00f5es da Consulta P\u00fablica de Revis\u00e3o do Manual de Presta\u00e7\u00e3o de Servi\u00e7os aos Usu\u00e1rios"},"content":{"rendered":"\n

Os membros do Conselho Municipal de Regula\u00e7\u00e3o dos Servi\u00e7os P\u00fablicos Delegados do Munic\u00edpio de Manaus (CMR) iniciaram, nesta quinta-feira, 23\/4, a an\u00e1lise das contribui\u00e7\u00f5es apresentadas pelos usu\u00e1rios durante a Consulta P\u00fablica de Revis\u00e3o do Manual de Presta\u00e7\u00e3o de Servi\u00e7os aos Usu\u00e1rios (MPSAU) dos servi\u00e7os de abastecimento de \u00e1gua e esgotamento sanit\u00e1rio.<\/p>\n\n\n\n

A Consulta P\u00fablica foi realizada pela Ag\u00eancia Reguladora dos Servi\u00e7os P\u00fablicos Delegados do Munic\u00edpio de Manaus (Ageman), entre os dias 23\/2 e 24\/3, e resultou na apresenta\u00e7\u00e3o de 13 contribui\u00e7\u00f5es de usu\u00e1rios, al\u00e9m de manifesta\u00e7\u00f5es da concession\u00e1ria \u00c1guas de Manaus.<\/p>\n\n\n\n

O conte\u00fado foi apresentado aos conselheiros pelos assessores jur\u00eddicos da Diretoria de Assuntos Jur\u00eddicos da Ageman, que explicaram o passo a passo da an\u00e1lise das propostas no \u00e2mbito do \u00f3rg\u00e3o regulador municipal.<\/p>\n\n\n\n

De acordo com a diretora-executiva de Assuntos Jur\u00eddicos da Ageman, Priscila Feitoza, o processo seguiu crit\u00e9rios t\u00e9cnicos e legais rigorosos. \u201cCada contribui\u00e7\u00e3o foi analisada de forma criteriosa, \u00e0 luz da legisla\u00e7\u00e3o vigente e das normas regulat\u00f3rias aplic\u00e1veis, garantindo transpar\u00eancia, seguran\u00e7a jur\u00eddica e equil\u00edbrio nas rela\u00e7\u00f5es entre usu\u00e1rios e concession\u00e1ria\u201d, destacou.<\/p>\n\n\n\n

O MPSAU \u00e9 o documento que re\u00fane as regras que orientam a presta\u00e7\u00e3o dos servi\u00e7os de abastecimento de \u00e1gua e esgotamento sanit\u00e1rio em Manaus. Ele estabelece os direitos e deveres dos usu\u00e1rios e da concession\u00e1ria, al\u00e9m dos procedimentos para o uso adequado dos servi\u00e7os.<\/p>\n\n\n\n

O documento foi criado em 2010 e passou por uma atualiza\u00e7\u00e3o parcial em 2018. Desde ent\u00e3o, o MPSAU n\u00e3o foi revisado de forma completa, mesmo diante das mudan\u00e7as importantes ocorridas nas leis e nos contratos relacionados aos servi\u00e7os de saneamento.<\/p>\n\n\n\n

Essa atualiza\u00e7\u00e3o tem como objetivo adequar o manual \u00e0s novas regras do setor, especialmente \u00e0s mudan\u00e7as trazidas pelo Novo Marco Legal do Saneamento B\u00e1sico, ao contrato de concess\u00e3o dos servi\u00e7os de \u00e1gua e esgoto de Manaus e \u00e0s normas atuais que orientam o planejamento e a presta\u00e7\u00e3o desses servi\u00e7os no munic\u00edpio.<\/p>\n\n\n\n

Com isso, a revis\u00e3o do manual busca tornar as regras mais claras, garantir maior prote\u00e7\u00e3o aos usu\u00e1rios e atualizar a forma como os servi\u00e7os de abastecimento de \u00e1gua e esgotamento sanit\u00e1rio s\u00e3o regulados em Manaus.<\/p>\n\n\n\n

Al\u00e9m dos conselheiros, a reuni\u00e3o contou tamb\u00e9m com a presen\u00e7a do novo diretor-presidente da Ageman, Ebenezer Bezerra, que foi apresentado ao conselho pelo ent\u00e3o ex-presidente, Elson Andrade, que assumir\u00e1 a presid\u00eancia do Instituto Municipal de Mobilidade Urbana<\/a> (IMMU).<\/p>\n\n\n\n

\"\"
#paratodosverem – Planejamento<\/figcaption><\/figure>\n\n\n\n

— — —<\/p>\n\n\n\n

Texto –<\/strong> Tereza Te\u00f3filo\/Ageman<\/p>\n\n\n\n

Fotos<\/strong> \u2013 Divulga\u00e7\u00e3o\/Ageman<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":39,"featured_media":257246,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[578],"tags":[215,20476,7270,1916,20477],"acf":[],"yoast_head":"\nCMR inicia an\u00e1lise das contribui\u00e7\u00f5es da Consulta P\u00fablica de Revis\u00e3o do MPSAU<\/title>\n<meta name=\"description\" content=\"CMR inicia an\u00e1lise das contribui\u00e7\u00f5es da Consulta P\u00fablica de Revis\u00e3o do Manual de Presta\u00e7\u00e3o de Servi\u00e7os aos Usu\u00e1rios.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.manaus.am.gov.br\/semcom\/analise-contribuicoes-revisao-mpsau\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CMR inicia an\u00e1lise das contribui\u00e7\u00f5es da Consulta P\u00fablica de Revis\u00e3o do MPSAU\" \/>\n<meta property=\"og:description\" content=\"CMR inicia an\u00e1lise das contribui\u00e7\u00f5es da Consulta P\u00fablica de Revis\u00e3o do Manual de Presta\u00e7\u00e3o de Servi\u00e7os aos Usu\u00e1rios.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.manaus.am.gov.br\/semcom\/analise-contribuicoes-revisao-mpsau\/\" \/>\n<meta property=\"og:site_name\" content=\"SEMCOM\" \/>\n<meta property=\"article:published_time\" content=\"2026-04-23T22:07:23+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-24T17:28:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.manaus.am.gov.br\/semcom\/wp-content\/uploads\/sites\/5\/2026\/04\/WhatsApp-Image-2026-04-23-at-17.10.45.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"1200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Bruna Greco\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Bruna Greco\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.manaus.am.gov.br\/semcom\/analise-contribuicoes-revisao-mpsau\/\",\"url\":\"https:\/\/www.manaus.am.gov.br\/semcom\/analise-contribuicoes-revisao-mpsau\/\",\"name\":\"CMR inicia an\u00e1lise das contribui\u00e7\u00f5es da Consulta P\u00fablica de Revis\u00e3o do MPSAU\",\"isPartOf\":{\"@id\":\"https:\/\/www.manaus.am.gov.br\/semcom\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.manaus.am.gov.br\/semcom\/analise-contribuicoes-revisao-mpsau\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.manaus.am.gov.br\/semcom\/analise-contribuicoes-revisao-mpsau\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.manaus.am.gov.br\/semcom\/wp-content\/uploads\/sites\/5\/2026\/04\/WhatsApp-Image-2026-04-23-at-17.10.45.jpeg\",\"datePublished\":\"2026-04-23T22:07:23+00:00\",\"dateModified\":\"2026-04-24T17:28:42+00:00\",\"author\":{\"@id\":\"https:\/\/www.manaus.am.gov.br\/semcom\/#\/schema\/person\/05d223aea2bf115f9883a6ff3683d81b\"},\"description\":\"CMR inicia an\u00e1lise das contribui\u00e7\u00f5es da Consulta P\u00fablica de Revis\u00e3o do Manual de Presta\u00e7\u00e3o de Servi\u00e7os aos Usu\u00e1rios.\",\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.manaus.am.gov.br\/semcom\/analise-contribuicoes-revisao-mpsau\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\/\/www.manaus.am.gov.br\/semcom\/analise-contribuicoes-revisao-mpsau\/#primaryimage\",\"url\":\"https:\/\/www.manaus.am.gov.br\/semcom\/wp-content\/uploads\/sites\/5\/2026\/04\/WhatsApp-Image-2026-04-23-at-17.10.45.jpeg\",\"contentUrl\":\"https:\/\/www.manaus.am.gov.br\/semcom\/wp-content\/uploads\/sites\/5\/2026\/04\/WhatsApp-Image-2026-04-23-at-17.10.45.jpeg\",\"width\":1600,\"height\":1200,\"caption\":\"#paratodosverem - 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