{"id":251412,"date":"2026-01-21T15:54:51","date_gmt":"2026-01-21T18:54:51","guid":{"rendered":"https:\/\/www.manaus.am.gov.br\/semcom\/mutirao-de-atendimento-2\/"},"modified":"2026-01-22T13:47:13","modified_gmt":"2026-01-22T16:47:13","slug":"mutirao-de-atendimento-2","status":"publish","type":"post","link":"https:\/\/www.manaus.am.gov.br\/semcom\/mutirao-de-atendimento-2\/","title":{"rendered":"Procon Manaus encerra mutir\u00e3o de atendimento na galeria Esp\u00edrito Santo"},"content":{"rendered":"\n<p>A <a href=\"https:\/\/www.manaus.am.gov.br\">Prefeitura de Manaus<\/a>, por meio do <a href=\"https:\/\/www.procon.am.gov.br\/\">Servi\u00e7o de Atendimento e Prote\u00e7\u00e3o ao Consumidor<\/a> (Procon Manaus), realizou, nos dias 19, 20 e 21\/1, um mutir\u00e3o de atendimento na galeria Esp\u00edrito Santo, localizada no Centro, zona Sul. A iniciativa teve como objetivo orientar a popula\u00e7\u00e3o sobre seus direitos e deveres nas rela\u00e7\u00f5es de consumo, promovendo o acesso \u00e0 informa\u00e7\u00e3o e \u00e0 solu\u00e7\u00e3o de demandas relacionadas a servi\u00e7os essenciais.<br><br>A presidente do Procon Manaus, Onilda Abreu, destacou a import\u00e2ncia da descentraliza\u00e7\u00e3o dos atendimentos. \u201cEsse mutir\u00e3o refor\u00e7a o compromisso do Procon Manaus em estar cada vez mais pr\u00f3ximo da popula\u00e7\u00e3o. A descentraliza\u00e7\u00e3o dos atendimentos \u00e9 fundamental para facilitar o acesso do cidad\u00e3o aos nossos servi\u00e7os, levando orienta\u00e7\u00e3o, resolvendo demandas e criando oportunidades reais de negocia\u00e7\u00e3o, r\u00e1pido e eficientes aos nossos servi\u00e7os\u201d, declarou.<br><br>Durante os tr\u00eas dias de a\u00e7\u00e3o, foram disponibilizados atendimentos de orienta\u00e7\u00e3o, registro de reclama\u00e7\u00f5es e recebimento de den\u00fancias. Al\u00e9m dos servi\u00e7os do Procon Manaus, as concession\u00e1rias \u00c1guas de Manaus e Amazonas Energia tamb\u00e9m participaram da a\u00e7\u00e3o oferecendo negocia\u00e7\u00e3o de d\u00e9bitos com condi\u00e7\u00f5es especiais, solicita\u00e7\u00e3o de nova liga\u00e7\u00e3o, cadastro na tarifa social e verifica\u00e7\u00e3o de consumo.<br><br>Entre os consumidores atendidos, Regiane de Ara\u00fajo Rocha foi beneficiada pela a\u00e7\u00e3o. Ela buscou o Procon Manaus para a negocia\u00e7\u00e3o de d\u00edvidas e relatou satisfa\u00e7\u00e3o com o atendimento prestado durante o mutir\u00e3o. \u201cEu vim atr\u00e1s de uma negocia\u00e7\u00e3o de uma d\u00edvida que estava no valor de R$ 11.459, e n\u00e3o tinha condi\u00e7\u00e3o de pagar esse valor. Ent\u00e3o, vim at\u00e9 o Procon Manaus e consegui negociar um valor menor, que vai dar para quitar a d\u00edvida, que ficou em R$ 929. Eu indico que fa\u00e7am mais esse tipo de a\u00e7\u00e3o, n\u00e3o s\u00f3 em lugares espec\u00edficos, mas sim em outras localidades da cidade. Achei muito gratificante\u201d, afirmou a dona de casa.<br><br>O Procon Manaus informa que novas a\u00e7\u00f5es est\u00e3o sendo planejadas para ampliar a defesa dos direitos do consumidor, fortalecer a cidadania e garantir o acesso da popula\u00e7\u00e3o aos servi\u00e7os oferecidos pelo \u00f3rg\u00e3o.<\/p>\n\n\n\n<p>\u2014 \u2014 \u2014<br><strong>Texto \u2013 <\/strong>Fernanda de Sousa\/Procon Manaus<br><strong>Fotos \u2013<\/strong> Divulga\u00e7\u00e3o\/Procon Manaus<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":68,"featured_media":251413,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[213],"tags":[17240,19016,77,9825],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Procon encerra mutir\u00e3o de atendimento na galeria Esp\u00edrito Santo<\/title>\n<meta name=\"description\" content=\"A Prefeitura de Manaus realizou, nos dias 19, 20 e 21\/1, um mutir\u00e3o de atendimento do Procon Manaus, na galeria Esp\u00edrito Santo.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.manaus.am.gov.br\/semcom\/mutirao-de-atendimento-2\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Procon encerra mutir\u00e3o de atendimento na galeria Esp\u00edrito Santo\" \/>\n<meta property=\"og:description\" content=\"A Prefeitura de Manaus realizou, nos dias 19, 20 e 21\/1, um mutir\u00e3o de atendimento do Procon Manaus, na galeria Esp\u00edrito Santo.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.manaus.am.gov.br\/semcom\/mutirao-de-atendimento-2\/\" \/>\n<meta property=\"og:site_name\" content=\"SEMCOM\" \/>\n<meta property=\"article:published_time\" content=\"2026-01-21T18:54:51+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-22T16:47:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.manaus.am.gov.br\/semcom\/wp-content\/uploads\/sites\/5\/2026\/01\/WhatsApp-Image-2026-01-21-at-13.30.46-1.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"4032\" \/>\n\t<meta property=\"og:image:height\" content=\"3024\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"bvalente\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"bvalente\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.manaus.am.gov.br\/semcom\/mutirao-de-atendimento-2\/\",\"url\":\"https:\/\/www.manaus.am.gov.br\/semcom\/mutirao-de-atendimento-2\/\",\"name\":\"Procon encerra mutir\u00e3o de atendimento na galeria Esp\u00edrito Santo\",\"isPartOf\":{\"@id\":\"https:\/\/www.manaus.am.gov.br\/semcom\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.manaus.am.gov.br\/semcom\/mutirao-de-atendimento-2\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.manaus.am.gov.br\/semcom\/mutirao-de-atendimento-2\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.manaus.am.gov.br\/semcom\/wp-content\/uploads\/sites\/5\/2026\/01\/WhatsApp-Image-2026-01-21-at-13.30.46-1.jpeg\",\"datePublished\":\"2026-01-21T18:54:51+00:00\",\"dateModified\":\"2026-01-22T16:47:13+00:00\",\"author\":{\"@id\":\"https:\/\/www.manaus.am.gov.br\/semcom\/#\/schema\/person\/466a0e03ae4b6062809046bd560ac955\"},\"description\":\"A Prefeitura de Manaus realizou, nos dias 19, 20 e 21\/1, um mutir\u00e3o de atendimento do Procon Manaus, na galeria Esp\u00edrito Santo.\",\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.manaus.am.gov.br\/semcom\/mutirao-de-atendimento-2\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\/\/www.manaus.am.gov.br\/semcom\/mutirao-de-atendimento-2\/#primaryimage\",\"url\":\"https:\/\/www.manaus.am.gov.br\/semcom\/wp-content\/uploads\/sites\/5\/2026\/01\/WhatsApp-Image-2026-01-21-at-13.30.46-1.jpeg\",\"contentUrl\":\"https:\/\/www.manaus.am.gov.br\/semcom\/wp-content\/uploads\/sites\/5\/2026\/01\/WhatsApp-Image-2026-01-21-at-13.30.46-1.jpeg\",\"width\":4032,\"height\":3024,\"caption\":\"#paratodosverem - 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