{"id":241201,"date":"2025-06-26T19:05:39","date_gmt":"2025-06-26T22:05:39","guid":{"rendered":"https:\/\/www.manaus.am.gov.br\/semcom\/2a-reuniao-trimestral-do-sistema-municipal-de-ouvidorias-de\/"},"modified":"2025-06-26T19:05:41","modified_gmt":"2025-06-26T22:05:41","slug":"2a-reuniao-trimestral-do-sistema-municipal-de-ouvidorias-de","status":"publish","type":"post","link":"https:\/\/www.manaus.am.gov.br\/semcom\/2a-reuniao-trimestral-do-sistema-municipal-de-ouvidorias-de\/","title":{"rendered":"Prefeitura de Manaus realiza 2\u00aa reuni\u00e3o trimestral do Sistema Municipal de Ouvidorias de 2025"},"content":{"rendered":"\n<p><strong><br><\/strong>A Prefeitura de Manaus realizou, na manh\u00e3 desta quinta-feira, 26\/6, a 2\u00aa reuni\u00e3o trimestral do Sistema Municipal de Ouvidorias (Sismouv), por meio da Ouvidoria-Geral do Munic\u00edpio, \u00f3rg\u00e3o integrante da Controladoria-Geral. O encontro aconteceu no Casar\u00e3o da Inova\u00e7\u00e3o Cassina, no centro hist\u00f3rico.<br><br>A reuni\u00e3o visa alinhar as estrat\u00e9gias da ouvidoria para execu\u00e7\u00e3o dentro do \u00e2mbito municipal. \u201cNesse encontro, n\u00f3s conversamos com todos os ouvidores que integram o Sistema Municipal de Ouvidorias e realizamos um levantamento das principais manifesta\u00e7\u00f5es dos cidad\u00e3os\u201d, comentou o ouvidor-geral do munic\u00edpio, Ebenezer Bezerra.<br><br>O titular da Ouvidoria explicou como o trabalho impacta na atua\u00e7\u00e3o das secretarias municipais. \u201cA principal fun\u00e7\u00e3o da Ouvidoria \u00e9 otimizar os processos que correm dentro das secretarias, n\u00f3s colhemos todas as informa\u00e7\u00f5es para sugerirmos aos titulares das respectivas pastas, eventuais mudan\u00e7as que traduzam uma melhora nos servi\u00e7os prestados pela prefeitura\u201d, completou o ouvidor-geral.<br><br>Presente no encontro e representando a Controladoria-Geral da Uni\u00e3o, o chefe do N\u00facleo de A\u00e7\u00f5es de Ouvidoria e Preven\u00e7\u00e3o \u00e0 Corrup\u00e7\u00e3o, Rafael Novo, exaltou a atua\u00e7\u00e3o da Ouvidoria do munic\u00edpio.<br><br>\u201cA iniciativa da prefeitura em ter um Sistema Municipal de Ouvidorias \u00e9 fundamental. A Prefeitura de Manaus est\u00e1 de parab\u00e9ns por trabalhar a ouvidoria de forma t\u00e3o s\u00e9ria. Como um m\u00e9dico, que para dar um tratamento eficiente, precisa de um diagn\u00f3stico por meio de exames, e a Ouvidoria \u00e9 esse laborat\u00f3rio que dar\u00e1 \u00e0 administra\u00e7\u00e3o p\u00fablica a consist\u00eancia necess\u00e1ria, o diagn\u00f3stico ideal, para melhor servir ao cidad\u00e3o\u201d, concluiu.<\/p>\n\n\n\n<p><br>\u2014 \u2014 \u2014<br><strong>Texto &#8211; <\/strong>Oliveira Junior \/ CGM<br><strong>Fotos &#8211;<\/strong> Jo\u00e3o Viana \/ Semcom<br><strong>Dispon\u00edveis em &#8211; <\/strong><a href=\"https:\/\/flic.kr\/s\/aHBqjCjud1\">https:\/\/flic.kr\/s\/aHBqjCjud1<\/a>&nbsp;&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":68,"featured_media":241202,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[223],"tags":[7367,77,15498],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Prefeitura de Manaus realiza 2\u00aa reuni\u00e3o trimestral do Sistema Municipal de Ouvidorias de 2025<\/title>\n<meta name=\"description\" content=\"A Prefeitura de Manaus realizou, na manh\u00e3 desta quinta-feira, 26\/6, a 2\u00aa reuni\u00e3o trimestral do Sistema Municipal de Ouvidorias (Sismouv), por meio da Ouvidoria-Geral do Munic\u00edpio, \u00f3rg\u00e3o integrante da Controladoria-Geral. 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