{"id":62,"date":"2024-03-19T11:44:26","date_gmt":"2024-03-19T15:44:26","guid":{"rendered":"https:\/\/www.manaus.am.gov.br\/procon\/2024\/03\/19\/procon-aguas-de-manaus-iniciam-funcionamento-do-novo-guiche\/"},"modified":"2024-03-21T08:53:36","modified_gmt":"2024-03-21T12:53:36","slug":"procon-aguas-de-manaus-iniciam-funcionamento-do-novo-guiche","status":"publish","type":"post","link":"https:\/\/www.manaus.am.gov.br\/procon\/procon-aguas-de-manaus-iniciam-funcionamento-do-novo-guiche\/","title":{"rendered":"Procon Manaus e \u00c1guas de Manaus iniciam funcionamento do novo guich\u00ea para atendimento"},"content":{"rendered":"\n<p>A Prefeitura de Manaus, por meio do Servi\u00e7o de Atendimento e Prote\u00e7\u00e3o ao Consumidor (Procon Manaus), juntamente com a concession\u00e1ria \u00c1guas de Manaus, deu in\u00edcio, nesta segunda-feira, 18\/3, o funcionamento do novo guich\u00ea da concession\u00e1ria nas depend\u00eancias do pr\u00e9dio do \u00f3rg\u00e3o, localizado no shopping Phelippe Daou, no bairro Cidade de Deus, na zona Norte da cidade.<\/p>\n\n\n\n<p>A proposta consiste em oferecer um atendimento inicial antes de formalizar uma reclama\u00e7\u00e3o, o que ajudar\u00e1 a resolver problemas de forma mais r\u00e1pida e eficaz.<\/p>\n\n\n\n<p>\u201cA presen\u00e7a da concession\u00e1ria dentro do Procon proporcionar\u00e1 uma maior comodidade aos consumidores, pois poder\u00e3o resolver quest\u00f5es relacionadas aos servi\u00e7os de \u00e1gua e esgoto em um \u00fanico local. Isso facilita significativamente a vida do consumidor, economizando tempo e reduzindo poss\u00edveis transtornos. Al\u00e9m disso, refor\u00e7a o compromisso conjunto com a defesa dos direitos do consumidor\u201d, declarou a gerente de atendimento do Procon Manaus, Rafaella Wollter.<\/p>\n\n\n\n<p>No guich\u00ea ser\u00e3o fornecidas orienta\u00e7\u00f5es, troca de titularidade, negocia\u00e7\u00e3o de d\u00e9bitos flex\u00edvel, cadastro na Tarifa Manauara e Tarifa 10, atualiza\u00e7\u00e3o cadastral, segunda via, solicita\u00e7\u00e3o de liga\u00e7\u00e3o nova, religa\u00e7\u00e3o, de vistoria, de instala\u00e7\u00e3o de hidr\u00f4metros, al\u00e9m de pagamento de faturas (cart\u00e3o).<\/p>\n\n\n\n<p>N\u00e3o \u00e9 necess\u00e1rio agendamento para ser atendido(a) nos guich\u00eas do Procon Manaus. O consumidor deve apresentar documento com foto (RG ou CNH), CPF, comprovante de resid\u00eancia e o documento referente ao servi\u00e7o solicitado (conta de \u00e1gua\/esgoto). O hor\u00e1rio de funcionamento \u00e9 de segunda a sexta-feira, das 8h \u00e0s 14h.<\/p>\n\n\n\n<p>&#8212; &#8212; &#8212;<\/p>\n\n\n\n<p><strong>Texto <\/strong>\u2013 Lara Bernardes \/ Procon Manaus<\/p>\n\n\n\n<p><strong>Foto \u2013<\/strong> Divulga\u00e7\u00e3o \/ Semcom<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":39,"featured_media":63,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[3,4,5,6,7,8,9],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Procon e \u00c1guas de Manaus iniciam funcionamento do novo guich\u00ea<\/title>\n<meta name=\"description\" content=\"Procon Manaus, juntamente com a concession\u00e1ria \u00c1guas de Manaus, deu in\u00edcio ao funcionamento do novo guich\u00ea da concession\u00e1ria.\" \/>\n<meta name=\"robots\" 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