{"id":5140,"date":"2023-12-07T17:50:39","date_gmt":"2023-12-07T21:50:39","guid":{"rendered":"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/?page_id=5140"},"modified":"2023-12-15T14:19:23","modified_gmt":"2023-12-15T18:19:23","slug":"sistema-de-gestao-da-qualidade","status":"publish","type":"page","link":"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/transparencia\/sistema-de-gestao-da-qualidade\/","title":{"rendered":"Sistema de Gest\u00e3o da Qualidade"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Pesquisa de Satisfa\u00e7\u00e3o<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">2023<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Pesquisa_de_Satisfacao_2023.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">1\u00ba Semestre<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">2022<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Relatorio-da-Pesquisa-de-Satisfacao-1o-Semestre-2022.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">1\u00ba Semestre<\/a><br><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Relatorio-da-Pesquisa-de-Satisfacao-2o-Semestre-2022.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">2\u00ba Semestre<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">2021<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Pesquisa_Satisfacao_2021_1o_semestre.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">1\u00ba Semestre<\/a><br><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Pesquisa_Satisfacao_2021_2o_semestre.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">2\u00ba Semestre<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">2020<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Pesquisa-de-Satisfacao-Primeiro-Semestre-2020-1o-semestre.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">1\u00ba Semestre<\/a><br><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Pesquisa-de-Satisfacao-Primeiro-Semestre-2020-2o-semestre.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">2\u00ba Semestre<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">2019<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Pesquisa-de-Satisfacao-Maio-2019.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Maio<\/a> | <a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Pesquisa-de-Satisfacao-Novembro-2019.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Novembro<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">2018<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Pesquisa-de-Satisfacao-2018.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Maio<\/a> | Novembro<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">2017<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Pesquisa-de-Satisfacao-Maio-2017.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Maio<\/a> | <a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Pesquisa-de-Satisfacao-Novembro-2017.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Novembro<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">2016<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Pesquisa_satisfacao_maio_2016.pdf\">Maio<\/a> | <a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Pesquisa-de-Satisfacao-Novembro-2016.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Novembro<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">2015<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Pesquisa-de-Satisfacao-Novembro-2015.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Maio<\/a><\/h3>\n\n\n\n<p> <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">A\u00e7\u00e3o Sustent\u00e1vel<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Programa-de-Acao-Sustentavel-Final-Revisao-3-2021-2022.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Programa de A\u00e7\u00e3o Sustent\u00e1vel \u2013 2021 a 2022<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Programa-de-Acao-Sustentavel-Revisado-2017-2020.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Programa de A\u00e7\u00e3o Sustent\u00e1vel \u2013 2017 a 2020<\/a><\/h3>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Fluxogramas<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. Arrecada\u00e7\u00e3o:<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Cobranca-do-FACULTATIVO-v00.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Cobran\u00e7a de Contribui\u00e7\u00e3o Facultativa<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Cobranca-do-CEDIDO-v00.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Cobran\u00e7a de Contribui\u00e7\u00e3o de Servidor Cedido<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Cobranca-do-ENTE-v00.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Cobran\u00e7a de Contribui\u00e7\u00e3o do Ente<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">2. Benef\u00edcios:<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Fluxograma_-_Beneficios_-_Concessao_de_Aposentadoria_-_revisado_03_07_23.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Aposentadoria<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Fluxograma_-_Beneficios_-_Concessao_de_Pensao_-_v04_em_19_05_2022.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Pens\u00e3o<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Fluxograma_-_Beneficios_-_Revisao_de_Beneficio_-_V04_-_em_18_05_2022.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Revis\u00e3o<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">2.1. Folha de Pagamento:<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Folha-de-Pgto-Aposentadoria.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Aposentadoria<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Folha-de-Pgto-Pensao.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Pens\u00e3o<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">3. Compensa\u00e7\u00e3o Previdenci\u00e1ria:<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/3__Fluxograma_-_Compensacao_Previdenciaria_-_Envio_de_Requerimentos_-_v05.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Envio de Requerimentos<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/3__Fluxograma_-_Compensacao_Previdenciaria_-_Analise_de_Requerimentos_-_v04.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 An\u00e1lise de Requerimentos<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">4. Investimentos:<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/4__Fluxograma_-_Investimentos_-_Politica_de_Investimentos.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Pol\u00edtica de Investimentos<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/4__Fluxograma_-_Investimentos_-_Analise_de_Riscos.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 An\u00e1lise de Riscos<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/4__Fluxograma_-_Investimentos_-_Credenciamento.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Credenciamento<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/4__Fluxograma_-_Investimentos_-_Autorizacao_para_Aplicacao_ou_Resgate.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Autoriza\u00e7\u00e3o para Aplica\u00e7\u00e3o ou Resgate<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">5. Procuradoria:<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Gestao-do-Contencioso-v01.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Gest\u00e3o do Contencioso<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Cumprimento-de-Tutela-Provisoria-v01.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Cumprimento de Tutela Provis\u00f3ria<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">6. Tecnologia da Informa\u00e7\u00e3o:<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Fluxo.STIN_.01-CONTROLE-DE-ACESSO.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Controle de Acesso L\u00f3gico e F\u00edsico<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/FLUXO.STIN02.COPIAS-DE-SEGURANCA-13-06-2023.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 C\u00f3pia de Seguran\u00e7a<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">7. Atendimento:<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Fluxo_SATE_01_-_Atendimento_Presencial_-_v03.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Atendimento Presencial<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Fluxo_SATE_02_-_Copia_de_documentos_e_processos_-_v02.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 C\u00f3pia de documentos e processos<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Fluxo_SATE_03_-_Inscricao_de_dependentes_-_v03.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Inscri\u00e7\u00e3o de dependentes<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Fluxo_SATE_04_-_Entrega_de_CTC_-_v03.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Entrega de CTC<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Fluxo_SATE_05_-_Recadastramento_por_correspondencia_-_v02.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Recadastramento por correspond\u00eancia<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Fluxo_SATE_05_-_Recadastramento_presencial_-_v02.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Recadastramento presencial<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Fluxo_SATE_06_-_Antecipacao_de_13o_salario_-_v02.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Antecipa\u00e7\u00e3o de 13\u00ba sal\u00e1rio<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">8. Gest\u00e3o de Pessoas:<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Fluxo.SGEP_.01-CONCESSAO-DE-DIARIAS-v03-1.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Concess\u00e3o de Di\u00e1rias<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/NOVO_FLUXO_FOPAG_V05.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Gest\u00e3o de Folha de Pagamentos e Encargos<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Fluxograma-Treinamento-e-Capacitacao-ok.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Treinamento e Capacita\u00e7\u00e3o<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">9. Contabilidade:<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Balanco_Geral_v_03_de_12_06_2023.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Balan\u00e7o Geral<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/PASEP_-_SCONT_v_02_de_12_06_2023.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Pagamento PASEP<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">10. Planejamento:<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/01-PPA.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Elabora\u00e7\u00e3o do PPA<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/02-LDO.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Elabora\u00e7\u00e3o da LDO<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/03-LOA.png\" target=\"_blank\" rel=\"noreferrer noopener\">Fluxograma \u2013 Elabora\u00e7\u00e3o da LOA<\/a><\/h3>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Manuais<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. Arrecada\u00e7\u00e3o:<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Manual-Arrecadacao-de-Contribuicao-Facultativa-de-servidores-licenciados-ou-afastados-sem-remuneracao-e-Cobranca_v_04.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 Cobran\u00e7a de Contribui\u00e7\u00e3o Facultativa<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Manual-Cobranca-de-Cedido-v_03.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 Cobran\u00e7a de Contribui\u00e7\u00e3o de Servidor Cedido<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Manual-Arrecadacao-e-Cobranca-de-Contribuicao-Previdenciaria-do-Ente-e-CMM_v_03.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 Cobran\u00e7a de Contribui\u00e7\u00e3o do Ente<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">2. Benef\u00edcios:<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/MANUAL_-_Beneficios_-_Aposentadoria.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 Aposentadoria<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/MANUAL_-_Beneficios_-_Pensao.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 Pens\u00e3o<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/MANUAL_-_Beneficios_-_Revisao.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 Revis\u00e3o<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">3. Compensa\u00e7\u00e3o Previdenci\u00e1ria:<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/MANUAL_-_Compensacao_Previdenciaria_-Envio_de_Requerimentos.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 Envio de Requerimentos<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/MANUAL_-_Compensacao_Previdenciaria_-_Analise_de_Requerimentos.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 An\u00e1lise de Requerimentos<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">4. Investimentos:<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/MANUAL_-_Investimentos_-_Politica_de_Investimentos.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 Pol\u00edtica de Investimentos<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/MANUAL_-_Investimentos_-_Analise_de_Riscos.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 An\u00e1lise de Riscos<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/MANUAL_-_Investimentos_-_Credenciamento.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 Credenciamento<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/MANUAL_-_Investimentos_-_Autorizacao_para_Aplicacao_ou_Resgate.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 Autoriza\u00e7\u00e3o para Aplica\u00e7\u00e3o ou Resgate<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">5. Procuradoria:<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/MANUAL_-_Procuradoria_-_Manual_de_Gestao_do_Contencioso.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 Gest\u00e3o do Contencioso<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/MANUAL_-_Procuradoria_-_Manual_de_Cumprimento_de_Tutela_Provisoria.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 Cumprimento de Tutela Provis\u00f3ria<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">6. Tecnologia da Informa\u00e7\u00e3o:<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Manual_-_Tecnologia_da_Informacao_-_Contingencia.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 Procedimento de Conting\u00eancia<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/MANUAL-DE-CONTROLE-DE-ACESSO-FISICO-E-LOGICO-V05-18.09.2023-revisado.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 Controle de Acesso L\u00f3gico e F\u00edsico<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Manual_-_Tecnologia_da_Informacao_-_Controle_de_Copia_de_Seguranca_da_Informacao.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 C\u00f3pia de Seguran\u00e7a<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">7. Atendimento:<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/PRO_SATE_01_-_Procedimentos_do_Atendimento_-_v23__06_06_23_ass_Poli.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 Atendimento Presencial<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/PRO.-Callcenter.07-Teleatendimento_-via-CALL-CENTER_rev07-20.04.2022_ass-Marcia_Ana-Julia_ass_Silvia.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 Tele atendimento via CALL CENTER<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/Manual_-_Atendimento_-_Ouvidoria.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 Ouvidoria<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">8. Gest\u00e3o de Pessoas:<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/PRO.SGEP_.01-Politicas_de_gestao-de-pessoas-v14-30.05.2023-Assinado-GERAFI.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 Pol\u00edticas de Gest\u00e3o de Pessoas<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/PRO.SGEP_.04-Treinamento-e-Capacitacao-v12-07.06.2023-Assinado-GERAFI.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 Treinamento e Capacita\u00e7\u00e3o<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">9. Contabilidade:<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/PRO_SCONT_01_-_Procedimento_do_Setor_de_Contabilidade_-_v18_de_13-06-2023.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 Contabilidade<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">10. Planejamento:<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/PRO.SPLAN_.01-Procedimento-v10-03.07.2023.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Manual \u2013 Planejamento e Or\u00e7amento<\/a><\/h3>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Programa de Sa\u00fade e Seguran\u00e7a do Trabalhador \u2013 PSST<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/ACOES_SST_2023_-_05_10_23.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">A\u00e7\u00f5es Sa\u00fade e Seguran\u00e7a no Trabalho \u2013 2023<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/ACOES_SAUDE_SEG_2022_202217848179129018871_1-Programa_SSO_Manausprev.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">A\u00e7\u00f5es Sa\u00fade e Seguran\u00e7a no Trabalho \u2013 2022<br><\/a><a href=\"https:\/\/www.manaus.am.gov.br\/manaus-previdencia\/wp-content\/uploads\/sites\/19\/2023\/12\/ATUALIZACAO-2021-ACOES-SAUDE-E-SEGURANCA-NO-TRABALHO.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">A\u00e7\u00f5es Sa\u00fade e Seguran\u00e7a no Trabalho \u2013 2021<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":27,"featured_media":0,"parent":1147,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/turismo.php","meta":{"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - 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