{"id":1628,"date":"2024-05-15T10:27:58","date_gmt":"2024-05-15T14:27:58","guid":{"rendered":"https:\/\/www.manaus.am.gov.br\/cgm\/?page_id=1628"},"modified":"2026-03-18T16:17:05","modified_gmt":"2026-03-18T20:17:05","slug":"cartas-de-servicos-ao-usuario","status":"publish","type":"page","link":"https:\/\/www.manaus.am.gov.br\/cgm\/cartas-de-servicos-ao-usuario\/","title":{"rendered":"Carta de Servi\u00e7o ao Usu\u00e1rio"},"content":{"rendered":"\n<p>A Carta de Servi\u00e7os ao Usu\u00e1rio \u00e9 sempre atualizada, conforme altera\u00e7\u00f5es nas atividades e hor\u00e1rios de funcionamento do \u00f3rg\u00e3o ou entidade da Administra\u00e7\u00e3o P\u00fablica Municipal.<\/p>\n\n\n\n<style>\n\/* container: 4 colunas no desktop, reduz para 2\/1 conforme a largura *\/\n.botoes-container {\n  display: grid;\n  grid-template-columns: repeat(4, 1fr);\n  gap: 12px;\n  max-width: 1000px;\n  margin: 0 auto;\n  box-sizing: border-box;\n}\n\n\/* garante que o bot\u00e3o preencha toda a c\u00e9lula da grade e centralize o conte\u00fado *\/\n.botoes-container > a {\n  display: flex !important;              \/* for\u00e7ar caso o tema sobrescreva *\/\n  align-items: center !important;        \/* centraliza vertical *\/\n  justify-content: center !important;    \/* centraliza horizontal *\/\n  text-align: center;                    \/* centraliza texto multi-linha *\/\n  padding: 12px 10px;\n  box-sizing: border-box;\n  min-height: 64px;                      \/* ajustar se quiser maior *\/\n  width: 100%;\n  height: 100%;\n  background-color: #063E79;\n  color: #ffffff;\n  font-weight: 700;\n  text-decoration: none;\n  border-radius: 6px;\n  transition: transform 0.18s ease, background-color 0.18s ease;\n  line-height: 1.2;                      \/* evita desalinhamento em quebras *\/\n  word-break: break-word;                \/* quebra palavras longas caso precise *\/\n  white-space: normal;\n}\n\n\/* hover *\/\n.botoes-container > a:hover {\n  background-color: #0850a0;\n  transform: scale(1.03);\n}\n\n\/* responsividade: 3 colunas em larguras m\u00e9dias (opcional) *\/\n@media (max-width: 1100px) {\n  .botoes-container { grid-template-columns: repeat(3, 1fr); }\n}\n\n\/* 2 colunas em tablets \/ small laptops *\/\n@media (max-width: 900px) {\n  .botoes-container { grid-template-columns: repeat(2, 1fr); }\n}\n\n\/* 1 coluna no mobile *\/\n@media (max-width: 600px) {\n  .botoes-container { grid-template-columns: 1fr; }\n}\n<\/style>\n\n<div class=\"botoes-container\">\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2025\/01\/Carta-de-Servicos-AGEMAN-24-01-25.pdf\" target=\"_blank\" rel=\"noopener\">AGEMAN<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2025\/03\/Carta-de-Servicos-CASA-CIVIL-11-03-25.pdf\" target=\"_blank\" rel=\"noopener\">Casa Civil<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2025\/04\/Carta-de-Servicos-CASA-MILITAR-08-04-25.pdf\" target=\"_blank\" rel=\"noopener\">Casa Militar<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2025\/10\/Carta-de-Servicos-CGM-16-10-25.pdf\" target=\"_blank\" rel=\"noopener\">CGM<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2025\/09\/Carta-de-Servicos-FDT-19-09-25.pdf\" target=\"_blank\" rel=\"noopener\">FMDPI<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2025\/03\/Carta-de-Servicos-FMS-14-03-25.pdf\" target=\"_blank\" rel=\"noopener\">FMS<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2025\/03\/Carta-de-Servicos-IMMU-11-03-25.pdf\" target=\"_blank\" rel=\"noopener\">IMMU<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2025\/09\/Carta-de-Servicos-IMPLURB-08-09-25.pdf\" target=\"_blank\" rel=\"noopener\">IMPLURB<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2025\/01\/Carta-de-Servico-MANAUSPREV-22-01-25.pdf\" target=\"_blank\" rel=\"noopener\">Manaus Previd\u00eancia<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2025\/04\/Carta-de-Servicos-MANAUSCULT-04-04-25.pdf\" target=\"_blank\" rel=\"noopener\">Manauscult<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2025\/03\/Carta-de-Servicos-PGM-17-03-25.pdf\" target=\"_blank\" rel=\"noopener\">PGM<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2025\/01\/Carta-de-Servicos-FME-16-01-25.pdf\" target=\"_blank\" rel=\"noopener\">SEMJEL<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2025\/01\/Carta-de-Servicos-SEMED-29-01-25.pdf\" target=\"_blank\" rel=\"noopener\">SEMED<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2026\/03\/Carta-de-Servicos-SEMACC-18-03-26.pdf\" target=\"_blank\" rel=\"noopener\">SEMACC<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2025\/01\/Carta-de-Servicos-SEMAD-23-01-25.pdf\" target=\"_blank\" rel=\"noopener\">SEMAD<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2025\/02\/Carta-de-Servicos-SEMASC-31-01-2025.pdf\" target=\"_blank\" rel=\"noopener\">SEMASC<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2025\/01\/Carta-de-Servicos-SEMCOM-20-01-25.pdf\" target=\"_blank\" rel=\"noopener\">SEMCOM<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2025\/03\/Carta-de-Servicos-SEMEF-11-03-25.pdf\" target=\"_blank\" rel=\"noopener\">SEMEF<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2025\/03\/Carta-de-Servicos-SEMHAF-12-03-25.pdf\" target=\"_blank\" rel=\"noopener\">SEMHAF<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2025\/03\/Carta-de-Servicos-SEMINF-11-03-25.pdf\" target=\"_blank\" rel=\"noopener\">SEMINF<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2025\/09\/Carta-de-Servicos-SEMMAS-19-09-25.pdf\" target=\"_blank\" rel=\"noopener\">SEMMAS<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/semsa\/servicos\/\" target=\"_blank\" rel=\"noopener\">SEMSA<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2025\/03\/Carta-de-Servicos-SEMSEG-12-03-25.pdf\" target=\"_blank\" rel=\"noopener\">SEMSEG<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2025\/09\/Carta-de-Servicos-SEMTEPI-08-09-25.pdf\" target=\"_blank\" rel=\"noopener\">SEMTEPI<\/a>\n  <a href=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2025\/10\/Carta-de-Servicos-SEMULSP-09-10-25.pdf\" target=\"_blank\" rel=\"noopener\">SEMULSP<\/a>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Carta de Servi\u00e7o ao Usu\u00e1rio - CGM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.manaus.am.gov.br\/cgm\/cartas-de-servicos-ao-usuario\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Carta de Servi\u00e7o ao Usu\u00e1rio - CGM\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.manaus.am.gov.br\/cgm\/cartas-de-servicos-ao-usuario\/\" \/>\n<meta property=\"og:site_name\" content=\"CGM\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/cgmmanaus\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-18T20:17:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2024\/07\/thumb-default-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"966\" \/>\n\t<meta property=\"og:image:height\" content=\"520\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.manaus.am.gov.br\/cgm\/cartas-de-servicos-ao-usuario\/\",\"url\":\"https:\/\/www.manaus.am.gov.br\/cgm\/cartas-de-servicos-ao-usuario\/\",\"name\":\"Carta de Servi\u00e7o ao Usu\u00e1rio - CGM\",\"isPartOf\":{\"@id\":\"https:\/\/www.manaus.am.gov.br\/cgm\/#website\"},\"datePublished\":\"2024-05-15T14:27:58+00:00\",\"dateModified\":\"2026-03-18T20:17:05+00:00\",\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.manaus.am.gov.br\/cgm\/cartas-de-servicos-ao-usuario\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.manaus.am.gov.br\/cgm\/#website\",\"url\":\"https:\/\/www.manaus.am.gov.br\/cgm\/\",\"name\":\"CGM\",\"description\":\"Controladoria Geral do Munic\u00edpio\",\"publisher\":{\"@id\":\"https:\/\/www.manaus.am.gov.br\/cgm\/#organization\"},\"alternateName\":\"Controladoria-Geral do Munic\u00edpio\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.manaus.am.gov.br\/cgm\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.manaus.am.gov.br\/cgm\/#organization\",\"name\":\"Prefeitura de Manaus\",\"alternateName\":\"Prefeitura Municipal de Manaus\",\"url\":\"https:\/\/www.manaus.am.gov.br\/cgm\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\/\/www.manaus.am.gov.br\/cgm\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2024\/06\/favicon.png\",\"contentUrl\":\"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2024\/06\/favicon.png\",\"width\":300,\"height\":300,\"caption\":\"Prefeitura de Manaus\"},\"image\":{\"@id\":\"https:\/\/www.manaus.am.gov.br\/cgm\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/cgmmanaus\",\"https:\/\/www.instagram.com\/cgmmanaus\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Carta de Servi\u00e7o ao Usu\u00e1rio - CGM","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.manaus.am.gov.br\/cgm\/cartas-de-servicos-ao-usuario\/","og_locale":"pt_BR","og_type":"article","og_title":"Carta de Servi\u00e7o ao Usu\u00e1rio - CGM","og_url":"https:\/\/www.manaus.am.gov.br\/cgm\/cartas-de-servicos-ao-usuario\/","og_site_name":"CGM","article_publisher":"https:\/\/www.facebook.com\/cgmmanaus","article_modified_time":"2026-03-18T20:17:05+00:00","og_image":[{"width":966,"height":520,"url":"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2024\/07\/thumb-default-2.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minuto"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.manaus.am.gov.br\/cgm\/cartas-de-servicos-ao-usuario\/","url":"https:\/\/www.manaus.am.gov.br\/cgm\/cartas-de-servicos-ao-usuario\/","name":"Carta de Servi\u00e7o ao Usu\u00e1rio - CGM","isPartOf":{"@id":"https:\/\/www.manaus.am.gov.br\/cgm\/#website"},"datePublished":"2024-05-15T14:27:58+00:00","dateModified":"2026-03-18T20:17:05+00:00","inLanguage":"pt-BR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.manaus.am.gov.br\/cgm\/cartas-de-servicos-ao-usuario\/"]}]},{"@type":"WebSite","@id":"https:\/\/www.manaus.am.gov.br\/cgm\/#website","url":"https:\/\/www.manaus.am.gov.br\/cgm\/","name":"CGM","description":"Controladoria Geral do Munic\u00edpio","publisher":{"@id":"https:\/\/www.manaus.am.gov.br\/cgm\/#organization"},"alternateName":"Controladoria-Geral do Munic\u00edpio","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.manaus.am.gov.br\/cgm\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"pt-BR"},{"@type":"Organization","@id":"https:\/\/www.manaus.am.gov.br\/cgm\/#organization","name":"Prefeitura de Manaus","alternateName":"Prefeitura Municipal de Manaus","url":"https:\/\/www.manaus.am.gov.br\/cgm\/","logo":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/www.manaus.am.gov.br\/cgm\/#\/schema\/logo\/image\/","url":"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2024\/06\/favicon.png","contentUrl":"https:\/\/www.manaus.am.gov.br\/cgm\/wp-content\/uploads\/sites\/9\/2024\/06\/favicon.png","width":300,"height":300,"caption":"Prefeitura de Manaus"},"image":{"@id":"https:\/\/www.manaus.am.gov.br\/cgm\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/cgmmanaus","https:\/\/www.instagram.com\/cgmmanaus\/"]}]}},"_links":{"self":[{"href":"https:\/\/www.manaus.am.gov.br\/cgm\/wp-json\/wp\/v2\/pages\/1628"}],"collection":[{"href":"https:\/\/www.manaus.am.gov.br\/cgm\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.manaus.am.gov.br\/cgm\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.manaus.am.gov.br\/cgm\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manaus.am.gov.br\/cgm\/wp-json\/wp\/v2\/comments?post=1628"}],"version-history":[{"count":89,"href":"https:\/\/www.manaus.am.gov.br\/cgm\/wp-json\/wp\/v2\/pages\/1628\/revisions"}],"predecessor-version":[{"id":3018,"href":"https:\/\/www.manaus.am.gov.br\/cgm\/wp-json\/wp\/v2\/pages\/1628\/revisions\/3018"}],"wp:attachment":[{"href":"https:\/\/www.manaus.am.gov.br\/cgm\/wp-json\/wp\/v2\/media?parent=1628"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}